App concept to improve the self-service bike rental experience
Tens of cities worldwide feature self-service bicycle rentals through the Cyclocity network. In Valencia, it’s called Valenbisi, with thousands of subscribers and almost 300 stations. But with more than ten unofficial apps, we certainly see that there’s a need that some tech-savvy users are trying to fulfill. We thought of a concept for a dedicated and intuitive app that helps customers through their routine of commuting with this urban mobility service.
Our approach to this challenge has been to focus on the users that commute on a frequent basis with this service. Therefore, it’s useful to be able to see real-time information about the number of bikes and parking spots available at the stations nearby. The goal of the app, however, is to facilitate users from getting from A to B. It helps the user to find out which stations are more convenient to pick up a bike and to park it later, based on availability and final destination.
To prevent disappointments while trying to find a bike, the user will be able to reserve the desired bike for the upcoming 20 minutes. No more bad surprises, when you realize that the bike you wanted to take is gone!
Based on an intuitive, modern and adaptable UI design—that allows Cyclocity to replicate the app to other cities—we’d like to include features where the user can create routes based on the available bike-lanes, report malfunctions, and to update or purchase a subscription.